1. Delivery range
We currently provide delivery services to the following regions:
United States, Canada, United Kingdom, Germany, France, Italy, Spain, etc.

2. Delivery options and timeliness

Standard delivery

Processing time: 1-2 working days

Delivery time: 8-10 working days

Shipping fee: 10USD/order (regardless of order amount)

Expedited delivery

Processing time: 1-2 working days

Delivery time: 3-6 working days

Shipping fee: 22USD/order (regardless of order amount)

Delay explanation
In case of force majeure (such as weather, holidays, epidemics, etc.), delivery time may be delayed, please understand.

3. Order processing and tracking
Weekday orders: orders placed before 3pm Monday to Friday are processed on the same day

Weekend/holiday orders: processed on the next business day

You will receive an email notification with a tracking number after shipment

4. International Shipping Notice
Tariffs/Taxes: Orders to the United States, Canada, the United Kingdom, Germany, France, Italy, Spain, etc. may incur additional fees, which shall be borne by the recipient

Customs clearance delays: International packages may be delayed by 1-3 working days due to customs inspections

Restricted areas: Customized products are not delivered to some EU countries

5. Important Notes
Address accuracy: Delivery problems caused by incorrect addresses are at your own expense

Sign for inspection: Please inspect on the spot, and feedback must be given within 24 hours for damaged/wrong items

Delivery delays: Extreme weather or holidays may affect timeliness

6. Delivery problem handling
Non-receipt of goods: You can apply for an investigation 7 days after the estimated time

Logistics abnormalities: Please contact us if the tracking information has not been updated for more than 3 days

Delivery errors: Free exchange for wrong items received

8. Contact us
Any shipping questions?

Email: support@fashionfizz.shop